WhatsApp™ Access

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MyTMAS delivers telemedical maritime assistance services to seafarers and maritime professionals through the widely accepted and accessible WhatsApp™ platform. By leveraging the WhatsApp API, we ensure seamless communication, consultation, and support regardless of location, providing essential medical assistance in real time to those at sea. 

• Customers can connect with MyTMAS via WhatsApp™ text messaging, audio calls, and video calls depending on the urgency and situational requirements.
• This flexibility ensures that users can access the service even in bandwidth-limited environments, while still offering advanced capabilities when connectivity allows.

Recognizing the ubiquitous presence of WhatsApp™ on virtually every smartphone, MyTMAS ensures that maritime professionals worldwide have instant access to medical support without needing additional apps or platforms. 

• Booking Appointments: Users can schedule consultations with medical professionals directly through WhatsApp™ by interacting with an intuitive chatbot or support team.
• Payment of Fees: Secure, simple payment options are built into the platform, allowing customers to complete transactions directly within WhatsApp™.
• Medical Record Keeping: Users can upload medical records and access past consultations securely via WhatsApp™, ensuring seamless continuity of care.
• Follow-Up Communications: Automated reminders and follow-up messages ensure ongoing support and engagement with medical staff.
• Emergency Video/Audio Calls: For critical cases, MyTMAS enables immediate escalation to video or audio consultations with qualified doctors.
• Health Guidance and Resources: Text-based guides, tips, and FAQs are available for common maritime medical concerns, ensuring proactive health management.

• MyTMAS uses WhatsApp’s AI-powered automation to handle routine queries and appointment bookings efficiently.
• For more complex needs, users are seamlessly transferred to a live support team or medical professional.
• Our AI-powered chatbot, MyTMAS AI Doctor, is specifically trained in maritime health-related topics, including but not limited to the International Medical Guide for Ships. It can communicate in virtually any language. 

• Wide Acceptance: Virtually every smartphone user is familiar with WhatsApp™, eliminating the learning curve for users.
• Reliable Communication: WhatsApp™ ensures secure, high-quality communication, even in low-bandwidth environments.
• End-to-End Encryption: Ensures all medical consultations, records, and payments are protected, maintaining the highest level of confidentiality.
• Integration Capabilities: The WhatsApp API allows MyTMAS to offer advanced functionality tailored to the needs of maritime professionals.