Privacy Policy

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Privacy Policy for MyTMAS

Effective Date: 01 February, 2025

MyTMAS is committed to protecting the privacy and personal data of our users in accordance with the General Data Protection Regulation (GDPR) and applicable laws. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.

1. Data Controller

MyTMAS is the data controller responsible for processing your personal data. For inquiries, you can contact us at:

• Email: info@mytmas.com 
• Phone: +995555965050
• Address: Tbilisi, Georgia

2. Personal Data We Collect

We may collect and process the following types of personal data:

• Identification Data: Name, date of birth, nationality, and identification numbers.
• Contact Information: Phone number, email address, and physical address.
• Medical Information: Health history, current medical conditions, medications, and treatment records (processed only with your explicit consent).
• Technical Data: IP address, device information, and usage logs when accessing our services.

3. How We Collect Your Data

We collect your data in the following ways:

• Directly from you when you:
  • Register for our services.
  • Contact us via email, phone, or online platforms.
  • Share medical information during consultations.
• Automatically through our website and mobile applications, using cookies or similar technologies.

4. Purpose and Legal Basis for Processing Data

We process your personal data for the following purposes:

• Providing Services: To deliver telemedical assistance and related support.
• Communication: To contact you regarding appointments, consultations, or updates.
• Compliance: To fulfill legal and regulatory obligations.
• Improvement: To analyze and improve our services.

The legal bases for processing your data include:

• Your explicit consent for processing medical data.
• Performance of a contract with you.
• Compliance with legal obligations.
• Legitimate interests to enhance service quality.

5. Sharing Your Data

We may share your data with:

• Medical Professionals: To provide telemedical consultations.
• Third-Party Service Providers: For IT support, payment processing, and other operational purposes.
• Authorities: When required by law or in response to legal requests.

All third parties are required to comply with GDPR and ensure the protection of your data.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Health-related data will be stored securely and deleted in accordance with medical record retention policies.

7. Your Rights

Under GDPR, you have the following rights:

• Access: Request access to your personal data.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data.
• Restriction: Request restrictions on processing your data.
• Portability: Receive your data in a portable format.
• Objection: Object to data processing based on legitimate interests.
• Withdrawal of Consent: Withdraw your consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, contact us at [Insert Contact Details].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes:

• Encryption of sensitive data.
• Secure storage of records.
• Access controls for authorized personnel only.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

10. Cookies and Tracking

We use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more details, refer to our [Cookie Policy].

11. Complaints

If you believe your data rights have been violated, you have the right to file a complaint with the relevant Data Protection Authority in your country or region.

12. Updates to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy regularly.

By using MyTMAS services, you agree to the terms of this Privacy Policy. For further questions, please contact us at info@mytmas.com