Terms and Conditions

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Terms and Conditions for MyTMAS

Effective Date: 01 February, 2025

Welcome to MyTMAS. These Terms and Conditions ("Terms") govern your access to and use of our telemedical assistance services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Services.

1. Definitions

• "MyTMAS" refers to the telemedical assistance service provided by us.
• "User" or "You" refers to the individual accessing and using the Services.
• "Service" includes all telemedical consultations, guidance, and support provided by MyTMAS.

2. Eligibility

Our Services are intended for individuals aged 18 and older. By using our Services, you confirm that you meet this age requirement. Minors may access Services only with the consent of a parent or guardian.

3. Scope of Services

MyTMAS provides telemedical assistance, including but not limited to:

• General health consultations.
• Symptom assessment and medical advice.
• Prescription recommendations and guidance.
• Mental health support.
• Emergency telemedical consultations.

Our Services are not a substitute for in-person medical care in emergencies. In case of life-threatening conditions, please contact local emergency services immediately.

4. User Responsibilities

By using our Services, you agree to:

• Provide accurate and complete information during consultations.
• Use the Services only for lawful and personal purposes.
• Follow the medical advice and guidance provided to the best of your ability.

You are responsible for maintaining the confidentiality of your account and any personal data shared with us.

5. Payment Terms

• Subscription fees or charges for using our Services are outlined on our website.
• Payments must be made in full and on time to maintain uninterrupted access to the Services.
• Refunds are subject to our [Refund Policy], available on our website.

6. Data Privacy

Your personal and medical information is handled in accordance with our [Privacy Policy], compliant with GDPR regulations. By using our Services, you consent to the collection, processing, and storage of your data as described in our Privacy Policy.

7. Limitations of Liability

While MyTMAS strives to provide accurate and professional medical advice, we are not liable for:

• Any delays or interruptions in accessing the Services.
• Outcomes resulting from incomplete or inaccurate information provided by the User.
• Misuse of medical advice or prescriptions provided.

Our total liability for any claims arising from the use of our Services shall not exceed the amount paid by the User for the Services.

8. Intellectual Property

All content, trademarks, and materials provided by MyTMAS, including text, images, and software, are protected by intellectual property laws. You may not reproduce, distribute, or use any materials without prior written consent.

9. Termination of Services

We reserve the right to suspend or terminate access to our Services if:

• You breach these Terms.
• Payment obligations are not met.
• We deem such action necessary to ensure the safety and integrity of our Services.

10. Changes to Terms

We may update these Terms periodically. Any changes will be communicated via our website or email. Continued use of our Services constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of Georgia. Any disputes shall be resolved in the courts of Georgia.

12. Contact Us

For any questions or concerns about these Terms, please contact us at:

• Email: info@mytmas.com 
• Phone: +995555965050
• Address: Tbilisi, Georgia

By using MyTMAS Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Common items in a terms and conditions agreement allow you to:

• Withdraw and cancel services, and make financial transactions.
• Manage customer expectations, such as liability for information errors or website downtime.
• Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
• Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
• Disable user accounts.
• Write down any other terms or conditions that protect you or your audience.