Terms and conditions

Terms and Conditions for MyTMAS Remote Telemedical Assistance Service

Welcome to MyTMAS, owned and operated by DMISS LLC.

These terms and conditions apply to the use of the MyTMAS telemedical assistance platform and website, available at https://mytmas.com. By using this service, you acknowledge and agree to the terms set out below. If you do not agree, you must not use the MyTMAS service or website.

1. Service Description

MyTMAS provides remote telemedical consultations and guidance for seafarers. All advice is delivered remotely via electronic means (such as email, chat, video, or phone). MyTMAS does NOT provide emergency evacuation, physical treatment, or guarantee hospital access. All services are for informational and advisory purposes only.

2. User Eligibility

MyTMAS services are intended solely for use by seafarers and their employers or agents. By using this platform, you confirm that you are a seafarer, shipowner, agent, or authorized representative, and that you have the authority to request medical advice on behalf of the seafarer.

3. Medical Disclaimer

All telemedical advice is based on information provided remotely by the user. MyTMAS doctors are not physically present and cannot perform a physical examination.
Recommendations are based on available information, medical best practice, and international guidelines for remote maritime assistance.
MyTMAS is not a substitute for in-person medical care. Users must seek local emergency or in-person medical services when directed or when symptoms worsen.
You agree to use your own judgment and follow local regulations and company policies in response to MyTMAS recommendations.

4. Data Privacy and Cookies

MyTMAS uses cookies to personalize your online experience and for secure operation of the platform. By using this website, you consent to the use of necessary cookies.
Optional cookies (for analytics or marketing) may be declined via your browser settings.
All personal data is processed in accordance with applicable privacy laws (GDPR and relevant maritime standards). See our Privacy Policy for details.

5. Intellectual Property

Unless otherwise stated, all content, documents, and medical materials on MyTMAS are owned by DMISS LLC. You may use materials strictly for your own professional or personal use as a seafarer or employer.

You may not copy, sell, republish, or redistribute any MyTMAS material without express written consent.

6. User Content and Communication

Users may post or submit information relevant to their case (medical questions, vessel information, attachments, etc.).
You are responsible for the accuracy and legality of all information submitted.
You must not post defamatory, illegal, or offensive content. DMISS LLC reserves the right to remove any inappropriate material.
By submitting any information or comments, you grant DMISS LLC a non-exclusive right to use such content for the purpose of delivering and improving services.

7. Hyperlinks and Third-Party Services

MyTMAS may contain links to third-party websites, tools, or resources (such as medical references or hospital directories). DMISS LLC is not responsible for the content, accuracy, or practices of third-party sites.
You may link to MyTMAS only in a fair, non-misleading context. Use of DMISS LLC branding requires written permission.

8. Service Limitations & Liability

MyTMAS is provided "as is." We do not guarantee uninterrupted access, accuracy of information, or the outcome of any medical situation.
DMISS LLC and its staff are not liable for any direct or indirect damages, injury, or loss resulting from use or misuse of telemedical advice.
You remain solely responsible for the health and safety decisions made onboard or onshore.
Where local law does not allow limitation of liability, our liability is limited to the maximum extent permitted.

9. Changes to Terms

DMISS LLC may update these terms at any time. Continued use of MyTMAS constitutes acceptance of any revised terms. Users are encouraged to review this page periodically.

10. Governing Law

These Terms & Conditions are governed by the laws of Georgia (country), without regard to conflict of laws principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Georgia.

11. Contact

For any questions about these terms, contact:
info@mytmas.com