Returns & Refunds Policy

Applicable to MyTMAS Remote Telemedical Services
Operated by DMISS LLC

1. General Policy

All refunds and cancellations are handled in accordance with the Law of Georgia.
MyTMAS provides only telemedical consultations and intellectual services, not physical products. Once a consultation or service has been delivered, it is considered used and cannot be refunded.

2. Refund Eligibility

• You are entitled to request a refund for an unused service within 14 working days from the date of purchase.

• If you have already used or accessed the telemedical consultation or any part of the intellectual service, no refund is possible under any circumstances.

• Refunds are not applicable to services that have been partially or fully delivered, regardless of the outcome.

3. How to Request a Refund

To request a refund for an unused service, contact us in writing by email at info@dmiss.com within 14 working days of your purchase. Please include your full name, order details, and reason for the refund request.

• Refunds will be processed using the same payment method you used for purchase.

• Approved refunds will be completed within 30 days of your request.

4. Non-Refundable Situations

Refunds cannot be provided in the following cases:

• The service (consultation or report) has been accessed, started, or delivered.

• The refund request is made after 14 working days from the date of purchase.

• The service was custom-tailored or started at your request.

5. Additional Terms

• MyTMAS does not supply physical goods, so no return of items is required.

• This policy does not affect your legal rights under the laws of Georgia.

6. Contact Us

For questions or to request a refund for an unused service, contact:
info@mytmas.com