Privacy Policy – MyTMAS (DMISS LLC)

Last updated: 01.01.2025

MyTMAS, accessible at https://mytmas.com, is operated by DMISS LLC, acting as the data controller for your personal data.

This Privacy Policy explains how MyTMAS collects, uses, stores, and protects your personal information when you use our remote telemedical services for seafarers. By using MyTMAS, you accept the practices described here.

1. Commitment to Data Protection Standards

MyTMAS adheres to the principles of the European General Data Protection Regulation (GDPR), the United States Health Insurance Portability and Accountability Act (HIPAA), and the Law of Georgia on Personal Data Protection. Although MyTMAS is not certified under these frameworks, we voluntarily follow their key requirements to protect your privacy and personal health information to the highest standards.

2. Information We Collect

A. Automatically Collected Data:
When you visit MyTMAS, we automatically collect certain technical data such as:

• Device type and operating system

• Browser type and version

• IP address and general location

• Time zone

• Cookies and device identifiers

• Pages visited and usage statistics

• Referring websites or search terms

B. Data You Provide Directly:
When you register or request telemedical services, we may collect:

• Name and contact details

• Seafarer or employment details (vessel, rank, company)

• Medical information you submit for consultation

• Payment and billing information (if applicable)

• Any additional data you provide as part of your case or inquiry

3. Purpose and Legal Basis for Processing

We process your data for these purposes:

• To provide remote telemedical consultations and manage your account

• To ensure service functionality and security

• To prevent abuse or fraud

• To analyze trends and improve service quality

• To comply with applicable laws and regulations

Processing is based on your consent, the need to fulfill a contract, and our legitimate interests. Sensitive health data is processed only to provide medical advice and only with your explicit consent.

4. Your Data Protection Rights

If you are a resident of the European Economic Area or a jurisdiction with data protection laws, you have the right to:

• Be informed about how your data is used

• Access your personal data

• Correct inaccurate or incomplete data

• Request erasure of your data, unless required to be kept by law

• Restrict or object to processing under certain conditions

• Request a copy of your data (data portability)

• Withdraw your consent at any time for future processing

To exercise your rights, contact us at info@mytmas.com.

5. International Transfers and Storage

Your data may be stored and processed in Georgia, the European Economic Area, the United States, or other locations as needed for service delivery. We ensure that all transfers comply with applicable laws and apply strong safeguards to protect your data.

6. Data Security

We use administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, or misuse. While we maintain a high level of security, no internet or electronic system can guarantee absolute protection.

7. Data Retention

We retain your data only as long as necessary for service provision, legal compliance, or regulatory requirements. You may request deletion of your personal data unless we are required to retain it by law or maritime regulations.

8. Sharing and Disclosure

We do not sell or rent your personal data.
We may share your data with:

• Authorized medical staff and support personnel of MyTMAS

• Technology and service providers who assist in our operations under confidentiality agreements

• Regulatory authorities or law enforcement if legally required

9. Third-Party Websites

MyTMAS may contain links to other websites or services not operated by us. We are not responsible for the privacy practices or content of third-party sites. Always review the privacy policy of any external site you visit.

10. Children’s Privacy

MyTMAS is designed for adult seafarers and authorized representatives only. We do not knowingly collect personal data from children under 16 years of age.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. By continuing to use MyTMAS, you agree to the current version of this policy.

12. Contact Information

If you have questions, concerns, or requests regarding your personal data or this policy, please contact us at:
info@mytmas.com